1. Introduction
Chris T. Tree Service ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or contact us for services.
By using our website or submitting our contact form, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information you voluntarily provide, including:
- Full name
- Phone number
- Property address
- Service type requested
- Preferred timing for service
- Additional notes or messages you include
We do not automatically collect cookies, tracking data, or browsing behavior beyond standard server logs.
3. How We Use Your Information
We use the information you provide to:
- Respond to your estimate or service requests
- Schedule and confirm appointments
- Send you information about your inquiry via phone, email, or SMS
- Improve our services based on customer feedback
We will not sell, rent, or share your personal information with third parties for marketing purposes.
4. SMS & Email Communications
By checking the consent box on our contact form, you agree to receive SMS text messages and/or emails from Chris T. Tree Service related to your estimate request and service updates.
- Message frequency varies based on your inquiry
- Message and data rates may apply
- To opt out of SMS at any time, reply STOP to any message
- To opt out of email, reply with "Unsubscribe" or contact us directly
- For help, reply HELP or contact us at the information below
5. Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure. Our website uses SSL encryption (HTTPS) to secure data transmitted through our contact form. However, no method of transmission over the internet is 100% secure.
6. Third-Party Services
Our contact form is processed by Formspree (formspree.io), a third-party form service. By submitting the form, your data is also subject to Formspree's privacy policy. We use Formspree solely to receive your contact information — we do not use it for marketing or analytics.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of communications at any time
To exercise any of these rights, contact us using the information below.
8. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, reach out to us:
Chris T. Tree Service
Serving Fairfield County, CT — Offices in Brookfield & Stamford